Kent Vehicle Solutions · Gravesend
Mobile car diagnostics in Gravesend
A warning light tells only part of the story. For a vehicle in Gravesend, a useful diagnostic enquiry describes the light or symptom, when it first appeared and what was happening at the time.
Keep a short record of the fault
Note which dashboard light is on and whether it stays lit or comes and goes. Tell us if the fault appears during startup, after the engine warms up, or under particular driving conditions. A photograph of the warning or an exact message can help you describe it accurately when contacting us.
Discuss a visit at the vehicle’s location
Send the registration and where the vehicle is parked, along with the symptoms and any recent changes you have noticed. We will discuss whether a diagnostic visit makes sense and check availability before arrangements are agreed.
Do not drive a vehicle you believe is unsafe simply to reproduce a fault. If it needs transporting, recovery requests are handled through Rescue365.
Details to send
- Vehicle registration and location
- Warning light or symptoms
- When the fault first appeared
- Whether it is constant or intermittent
Questions about a diagnostic visit
- Can I enquire if the warning light has gone out?
- Yes. Explain when it appeared and how long it stayed on. An intermittent symptom is still useful information, though it may not be present during a visit.
- Does a diagnostic enquiry include a repair?
- The first step is to discuss checking the fault. Any further investigation or repair arrangements would need to be discussed separately; an enquiry does not commit you to work.
Other useful information
More about vehicle diagnostics across Kent
For a vehicle that needs transporting, see Vehicle recovery in Gravesend.